Over 55% of returns are in-effect just exchanges. Aspen seamlessly converts returns to exchanges. Identify these opportunities in customer behavior, retain more revenue and extend response service to customers.
Aspen reduces over 80% of WISMO and Returns requests that typically flow to your customer service team. Highly responsive customer service ensures happier customers and more operational efficiency.
Add new flexibility to your customer service channels, by enabling multi-channel returns and exchange. Integrate newer touchpoints that deepen your customer engagement.
Smarter customer response system serves customers in the context of what they want. Don’t just engage - serve and deliver.
Aspen contains pre-built integrations with a host of existing services that you already use including, ecommerce platforms, customer support software and communication tools, reducing your IT overheads to zero.